Services / Platform Integration

Salesforce Commerce Cloud integrations
connecting your entire platform.

SCAPI, ERP, PIM, marketing, and loyalty platform integrations built on Salesforce Commerce Cloud. The commerce layer does not operate in isolation — neither should your integration strategy.

SCAPI ERP PIM Marketing Cloud OMS
Talk about your integration requirements
○ WHAT WE DELIVER

Integration work that holds at enterprise scale.

01

SCAPI & API Architecture

Commerce API (SCAPI) integration design and extension endpoint specification. Custom API surfaces for headless storefronts, third-party service connections, and composable commerce data contracts — built to Salesforce platform standards.

02

ERP & OMS Integration

Back-office connector design and implementation for ERP systems, inventory management, and order management workflows. Bidirectional data synchronisation with full error handling, retry logic, and operational monitoring.

03

Marketing, CRM & Service Cloud

Salesforce Marketing Cloud, Service Cloud, CDP, and third-party marketing platform integrations. Triggered communications, personalisation data feeds, case management, and cross-cloud data flows designed around your customer lifecycle.

04

PIM & Catalogue Syndication

Product information management system integration for automated catalogue syndication, attribute mapping, and enrichment workflows. Connect your product data source of truth to the commerce layer without manual intervention.

○ INTEGRATION SCOPE

The full integration surface of an enterprise commerce platform.

Systems We Connect

  • Commerce API (SCAPI) — extension endpoint design and implementation
  • Salesforce Marketing Cloud — triggered emails, journey builder, personalisation
  • Salesforce Service Cloud — order inquiry, case management, returns
  • Salesforce CDP — customer data unification and segment activation
  • ERP systems: SAP, Oracle NetSuite, Microsoft Dynamics
  • PIM systems: Akeneo, Salsify, inRiver, Contentful
  • Tax compliance: Avalara, Vertex

Technical Approach

  • Payments: Adyen, Stripe, Braintree, PayPal
  • Loyalty and CRM platforms: Yotpo, Salesforce Loyalty
  • Fraud and risk: Signifyd, Riskified
  • Logistics and fulfilment providers
  • Webhook and event streaming architecture
  • Error handling, retry logic, and dead-letter queue patterns
  • Integration health monitoring and alerting
○ INTEGRATION TOPOLOGY

The full integration surface of an enterprise SFCC platform — inbound data feeds, the commerce layer, and outbound system connections.

SFCC Integration Topology ○ INBOUND SYSTEMS ○ SFCC PLATFORM ○ OUTBOUND SYSTEMS ERP SAP · Oracle NetSuite · MS Dynamics inventory · pricing · orders · finance PIM Akeneo · Salsify · inRiver · Contentful products · attributes · assets · content Payments & Tax Adyen · Stripe · Braintree · Avalara transactions · tax calc · fraud · risk Logistics & Fulfilment WMS · 3PL providers · carrier APIs shipment · tracking · returns · stock SFCC B2C · B2B · OMS SCAPI · SFRA · PWA Kit Headless · Composable Marketing Cloud Triggered emails · Journey Builder segments · personalisation · CDP Service Cloud Cases · Returns · Order inquiry customer service · case management OMS & Loyalty Salesforce OMS · Yotpo · SFMC fulfilment · inventory · loyalty points Analytics & Attribution GA4 · Paid media · Data warehouse events · segments · reporting · BI
○ OUR APPROACH

Audit. Architect. Build. Monitor.

Integration work that is not designed for failure will fail in production. We build observable, resilient connectors that surface problems before they affect customers or revenue.

Integration Audit

Review your existing integration landscape before adding complexity. We identify gaps, redundant data flows, failure modes, and brittle connections. What is already broken will break worse when commerce volume increases.

Architect & Specify

Design the integration blueprint: API contracts, data flow diagrams, error states, retry strategy, and monitoring specification. Integration architecture that handles failure gracefully — not just the happy path.

Build & Monitor

Implement connectors to specification with observability built in from day one. Integrations that fail silently cost commerce revenue. We instrument every connection so failures surface before your customers notice them.

○ FROM THE INSIGHTS

Integration thinking from the platform layer.

PLATFORM

SCAPI vs SFRA: Choosing the Right Salesforce Commerce Cloud Architecture

9 min read

STRATEGY

Re-platform or Optimise: A Framework for the Right Decision

8 min read

View all insights
○ OTHER SERVICES

Other ways Coredevex supports your SFCC platform.

SFCC Implementation

Full-cycle B2C and B2B implementation — architecture-first, senior-led from discovery through launch.

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Commerce Architecture

Platform design, system blueprinting, and roadmap definition before a line of code is written.

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Performance Optimization

Core Web Vitals, LCP, and checkout conversion audits with before-and-after measurement.

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Managed Support

Senior SFCC depth available after go-live — release management, monitoring, and platform evolution.

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Re-platforming

Zero-disruption migration to Salesforce Commerce Cloud from Magento, SAP, Shopify Plus, and more.

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Ready to build SFCC integration that holds at scale?

Tell us about your integration requirements. We respond within one business day.

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Or email us directly: hello@coredevex.com

Response within 1 business day No commitments, no boilerplate Platform-native perspective

Salesforce Commerce Expertise. Rare. Trusted. Delivered.